Refund policy

** RETURN POLICY**

We have a 30-day return policy, which means you have 30 days after receiving your

item to request a return. Custom items can't be returned due to items being custom

made, unless damaged due to shipping.

To be eligible for a return, your item must be in the same condition that you received it,

unworn or unused, with tags, and in its original packaging. You’ll also need the receipt

or proof of purchase.

To start a return, you can contact us at email customprints@lovelyblends.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions

on how and where to send your package. Items sent back to us without first requesting

a return will not be accepted.

Please note that returns will need to be sent to the following address:

Lovely Blends

3800 American Blvd W

Suite 1500-8507

Bloomington Mn 55337

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is

defective, damaged or if you receive the wrong item, so that we can evaluate the issue

and make it right.

Exceptions / non-returnable items

Certain types of items cannot be returned, like perishable goods (such as food, flowers,

or plants), custom products (such as special orders or personalized items), and

personal care goods (such as beauty products). We also do not accept returns for

hazardous materials, flammable liquids, or gases. Please get in touch if you have

questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and

once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if

the refund was approved or not. If approved, you’ll be automatically refunded on your

original payment method within 10 business days. Please remember it can take some

time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please

**Return and Refund Policy for Digital Products**

Thank you for choosing our digital products. Your satisfaction is our top priority. Please read the following policy carefully before making any purchase.

**1. Refund Policy:**

Due to the nature of digital products and the fact that they cannot be returned, we generally do not offer refunds once the purchase is made. We encourage you to thoroughly review the product details, specifications, and any available demos or previews before completing your purchase.

However, we understand that exceptional circumstances may arise, and we will assess refund requests on a case-by-case basis in accordance with the following conditions:

- **Product Defects:** If you encounter any technical issues or defects with the digital product that render it unusable, please contact our customer support team within [X] days of purchase. We will investigate the issue promptly and provide either a replacement or a refund, at our discretion, if the issue is deemed to be caused by the product itself.

- **Unauthorized Purchases:** If you believe that an unauthorized purchase has been made using your account, please notify us immediately. We will investigate the matter thoroughly and may issue a refund if the purchase is found to be unauthorized.

**2. Return Policy:**

As digital products cannot be physically returned, our return policy applies only to cases of product defects or unauthorized purchases, as outlined above in the Refund Policy section.

**3. Contact Us:**

If you have any questions or concerns regarding our Return and Refund Policy for digital products, please feel free to contact us at [Contact Information]. Our customer support team will be happy to assist you and address any issues you may have.

**4. Changes to the Policy:**

We reserve the right to modify or update this Return and Refund Policy for digital products at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our practices.

By completing a purchase of our digital products, you acknowledge that you have read, understood, and agreed to abide by the terms of this Return and Refund Policy.

Last Updated: 4/7/2025

Thank you for your understanding and cooperation. We appreciate your business.